Privacy Policy
Privacy Policy
At Pet Professional Insurance Agency, we are committed to protecting your privacy — both as a visitor to this website and as our customer. To our visitors and our customers, we offer this pledge:
Pet Professional Insurance Agency is the owner of the information collected on this website. We will not sell, disseminate, disclose, trade, transmit, transfer, share, lease, or rent any personally identifiable information to any third party not specifically authorized by you to receive your information, except as disclosed in this Privacy Policy.
Information Collection
We will ask you to provide your personal information when you request a quote, enroll for coverage, purchase an insurance policy from us, and when you send email to us from this website. When you request coverage from Pet Professional Insurance Agency, we will ask for your name, business name, mailing address, telephone number, and email address, along with details about your pet-care business.
This information is provided to the insurance carrier when you purchase a policy so they can establish you as a policyholder. We maintain a record of your information at the offices of Pet Professional Insurance Agency so we can provide you with policyholder service. Every employee is required to sign and acknowledge a Confidentiality and Nondisclosure Agreement, and each has been instructed on maintaining the privacy of every customer and the importance of protecting personal information.
When you send us email from this website, you provide us with certain personally identifiable information, including your email address.
Payment Information
When you purchase a policy from Pet Professional Insurance Agency, you pay your premium with a credit card or personal check. If you pay by credit card, your card information is deleted from our records once your purchase has been authorized — we do not keep a record of your credit card information. If you pay by personal check, we keep a copy of your check in your file.
Consent for Communications
By providing your contact information through our website, you consent to be contacted by Pet Professional Insurance Agency via phone, text, or email for service updates, policy information, or marketing purposes. Automated technologies may be used for these communications.
You are not required to provide consent as a condition of purchasing any services. You can withdraw your consent at any time by contacting us at 845-942-7200 or by following the opt-out instructions provided in the message.
Opt-Out Options
You can opt out of receiving marketing communications at any time by:
- Replying STOP to any text message.
- Clicking the Unsubscribe link in marketing emails.
- Contacting us directly at 845-942-7200 (toll-free 845-250-5366) or service@petindustryins.com.
Automated Communications
We may use automated technologies to contact you by phone or text for purposes related to your insurance needs, policy updates, or marketing. By submitting your information, you consent to receiving these communications. You can opt out at any time as outlined above.
Telephone Consumer Protection Act (TCPA)
Pet Professional Insurance Agency complies with the TCPA, which requires explicit written consent to contact you via phone or text for marketing purposes. By submitting your contact information on our website, you consent to these communications, as described in this Privacy Policy.
Data Retention
Pet Professional Insurance Agency retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. If you wish to have your data deleted, please contact us at 845-942-7200.
Cookies
A cookie is a piece of data stored on a visitor's device while they are visiting a website. We may use a short-lived cookie when you visit this site, only to distinguish one unique visitor from another during a particular session — the period of active site use while that visitor is linked to our server. We may use cookie technology during a session to carry forward your input during the quote or enrollment process, so you can enter your information once and have it appear later in the process. No personally identifiable information is stored on the cookie.
The cookie expires and is deleted as soon as you close your browser, or if you have not actively browsed our website for more than 20 minutes. A returning visitor is issued a new cookie for the new session and is in no way recognized as a visitor from a previous visit.
Third-Party Links
This website may contain links to third-party websites that are not controlled by Pet Professional Insurance Agency. These links are provided as a convenience, and you use them at your own risk. We are not responsible for the content of third-party websites, nor for their privacy policies or practices. Our Privacy Policy applies only to information we collect while you are in a session with our website. If you follow a link to a third-party website, we strongly encourage you to review that website's privacy policy.
Changes to This Privacy Policy
We reserve the right to change this Privacy Policy without providing advance notice of our intent to make the changes.
Contact Us
If you have any questions about our Privacy Policy, please contact us at:
Pet Professional Insurance Agency — Powered by Joyce Insurance Agency
8 Joyce Plaza
Stony Point, NY 10980
Office: 845-942-7200
Toll-free: 845-250-5366
Fax: 845-429-1591
Email: service@petindustryins.com
